[rt-users] rt-2-0-15 install

[Matthew Jarrett]

Hi Alan,

Thanks for your input, very very much appreciated.

Now I'll just go and back date it to that version instead.

Thanks.

Cheers,
Matthew

-----Original Message-----
From: Alan O'Keefe [mailto:alan at okeefeconsulting.com.au]
Sent: Wednesday, 22 January 2003 3:51 PM
To: Matthew Jarrett
Cc: Rt-Users
Subject: Re: [rt-users] rt-2-0-15 install


Hi Matthew

As Posted by Jesse in December:

From: Jesse Vincent <jesse at bestpractical.com>
> To: rt-announce at fsck.com
> Subject: [rt-users] [rt-announce] RT 2.0 and Postgres 7.3
> Date: 17 Dec 2002 09:38:31 -0500
>
> At this time, RT 2.0.x is _not compatible_ with Postgres 7.3.
>
> Postgres' developers have made several incompatible SQL sand server
> changes, requiring a number of changes to RT's core.
>
> At this time, it is strongly recommended that sites running RT on
> Postgresql stick with v7.2
>
> 	-j


On Wed, 2003-01-22 at 15:59, Matthew Jarrett wrote:
> Hi,
>
> I am currently using FreeBSD 4.7-STABLE ...
>
> FreeBSD my.box 4.7-STABLE FreeBSD 4.7-STABLE #1
>
> and I am tring to install rt2 from the ports collection
> (/usr/ports/www/rt2).
>
> I currently am using postgresql 7.3.1 and Apache 1.3.27
>
> psql (PostgreSQL) 7.3.1
>
> [Wed Jan 22 04:20:04 2003] [notice] Apache/1.3.27 (Unix)
mod_fastcgi/2.2.12
> mod_ssl/2.8.12 OpenSSL/0.9.6g mod_perl/1.27 PHP/4.2.3 configured --
resuming
> normal operations
>
> I am getting errors in the way that I am unable to create a new ticket via
> the web page for RT.
>
> RT via the web gives me an error that says: RT Error.
>
> If I do a tail on my postgresql logfile I get: ERROR:  pg_atoi:
zero-length
> string
>
> If I do a tail on my rt.log0 file I get:
>
> [Wed Jan 22 04:08:19 2003] [error]: WebRT:  ()
> [Wed Jan 22 04:08:37 2003] [err]: RT::Ticket=HASH(0x8e92b78) ->Create
> couldn't set EffectiveId: No value sent to _Set!
>
>
> [Wed Jan 22 04:08:37 2003] [error]: WebRT:  ()
>
> I have dropped the database, dropped the user, recreated both multiple
times
> and deinstalled and reinstalled yet to no avail.
>
> I have the apache httpd.conf file configured correctly, I have checked
this
> multiple times.
>
> I have also run the 'make testdeps' and this gives me the all clear.
>
> If anyone has seen this and / or may have some ideas on how to fix this,
> this would be greatly appreciated.
>
> I am going bald very quickly.
>
> Thanks in advance,
>
> Matthew.
>
>
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>
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