[rt-users] On assign, send text of ticket to new owner

Harald Wagener hwagener at hamburg.fcb.com
Wed Jan 22 03:33:00 EST 2003

Am Dienstag, 21.01.03 um 22:31 Uhr schrieb Russ Johnson:

> Is there a way to do this?
> What I need is when a ticket is given to a new owner, the body of the 
> ticket is included in the notification email.

There is an OnOwnerChange scrip condition in the contrib files, and 
displaying the full history of a ticket has been discussed on the list 
recently. You should find it when checking the archive.


Harald Wagener * FCB/Wilkens * An der Alster 42 * 20099 Hamburg

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