[rt-users] per-queue autoreply?

[Jesse Vincent]

On Thu, Jan 23, 2003 at 09:34:54AM +1000, Phil Homewood wrote:
> Les Mikesell wrote:
> > (I.e. is there any way to leave
> > the global setting but override it in some of the queues?).
> 
> "No." Sorry. :-)

Well, you could craft the global autoreply template to have conditional
text, based on what queue the ticket is in.

> -- 
> Phil Homewood, Systems Janitor, www.SnapGear.com
> pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
> SnapGear - Custom Embedded Solutions and Security Appliances
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 

-- 
»|« http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.