[rt-users] Blank tickets in RT2

[Daniel F. Chief Security Engineer -]

Over the weekend I started getting blank tickets in RT. 
Actually the ticket creation is completely normal but there is nothing in the 
history part of the ticket. I get the requestor and all the other info in the 
other sections but nothing in the history part of the ticket. So I assume 
this has something to do with the Attachments table. 

Im using ext3 which should allow for files up to 2TB, the Attachments.MYD file 
is 4GB right now. I did not see anything related to file size but figured I 
would ask. I looked for file size issues related to Mysql and RT2 but did not 
see anything. 

Also on a separate note how would you archive old tickets and still be able to 
search through them. I currently have about 25000 tickets in my database. 

Thanks for any help you can give me. 



-- 
Daniel Fairchild - Chief Security Engineer | danielf at supportteam.net