[rt-users] Merging users.

Malcolm Herbert rt-users at mjch.net
Tue Jan 28 16:36:20 EST 2003

On Tue, Jan 28, 2003 at 04:39:25PM +0000, J. Sloan wrote:
|It's possible to merge tickets. Is it possible to merge users?
|Well. More that I'm sure it is possible to logically merge users at
|some level, so it's more a question of has anyone written code to
|perform such a task?

actually that's a good question - due to vagueries with our setup here I
have two addresses associated with each user, a 'published' address of
the form First.Last at group.company.dom.ain and an 'internal' address of
the form uname at host.company.dom.ain ... which I get depends on how they
sent the request and where it went through our systems (not something I
can control, unfortunately)

so, is there a way to allow more than one email address per user? I'd
like to be able to nominate a particular address as their primary
address for replies, but to accept mail from their other addresses as
being from the same user ...

Malcolm Herbert                                This brain intentionally
mjch at mjch.net                                                left blank
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