[rt-users] mail to requestors and owners throughout ticket life

[Phil Homewood]

Phil Homewood wrote:
> Oh, if anyone feels keen, this could be enhanced to look
> at previous References headers to help build the header
> up. It probably could use some limit on length being
> imposed, too.... :^) 

http://fsck.com/rt2/Ticket/Display.html?id=2003&user=guest&pass=guest
contains patches which should make MUA threading of RT tickets work.
Enjoy. :-)
-- 
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances