[rt-users] prevent email ticket creation by new users?

Phil Homewood pdh at snapgear.com
Wed Jan 29 21:26:57 EST 2003

Phil R Lawrence wrote:
> By default, a new user is auto-created if an unrecognized email address 
> is used.  How can I disable this?  I only want users that I create to 
> have the right to create Tickets.

Untested: try enabling LookupSenderInExternalDatabase
and SenderMustExistInExternalDatabase in config.pm. The
LookupExternalUserInfo shim in config.pm shouldn't need
touching. This could perhaps be considered slight abuse
of the ExternalUserInfo stuff. :-)
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances

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