[rt-users] prevent email ticket creation by new users?

Phil Homewood pdh at snapgear.com
Thu Jan 30 19:00:16 EST 2003

Phil R Lawrence wrote:
> This certainly blocked the creation of new users...  it also disabled 
> the ability for *anyone* create tickets via email (because everyone 
> fails the LookupExternalUserInfo function).

Hmm. That shouldn't be the case; LookupExternalUserInfo as it ships
should return success for everything.

  my $FoundInExternalDatabase = 1;
  return ($FoundInExternalDatabase, %params);

So I'm missing something obvious, or something else is causing your
problem there...
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances

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