[rt-users] Modify the display format of tickets?
Michael Rice
mrice at digitalmotorworks.com
Wed Jul 2 10:55:39 EDT 2003
One way would be to modify the QuickSearch element to change the sort
order. Something that looks like
TicketsSortBy=Id&TicketsSortOrder=DESC
could be inserted into the link
Hey, while we're on the subject if there's a RT way to do this let me
know.
On Tue, 2003-07-01 at 11:50, Joseph Spenner wrote:
> Is there is a way to change the default results that
> are displayed when a queue is selected? I'd like to
> see the most recent tickets at the top, descending
> order, sorted by ticket number. Under the
> current/default model, I click on "Id" twice to get it
> to sort by ticket number, descending.
>
> Thanks!
>
>
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