[rt-users] RT3.0.3 Could not find or create that user

[Michael Rice]

As an update,

I modified my RT_SiteConfig.pm with a new database, a new username, and
a new password (same host).

I then re-ran make initialize-database.
logged in as root 
changed root password
created mrice user
created techsupport queue
created IT group
put mrice in IT group
granted IT privs on techsupport queue 
	(CommentOnTicket, CreateTicket, DeleteTicket, ModifyTicket, 
	OwnTicket, ReplyToTicket,SeeQueue, ShowTicket,
	ShowTicketComments, StealTicket, TakeTicket, Watch, 
	WatchAsAdminCc)
logged in as mrice
create ticket in 'techsupport'
subject: test
submit

On review the Requestor email was 'dmotorworks.com'.  The bit in the
fied of the create ticket window was 'mrice at dmotorworks.com'.  

On review of the database I found that it had created a new user instead
of using the user I was logged in as:

mysql> select * from Users where EmailAddress = 'dmotorworks.com'\G
*************************** 1. row ***************************
                   id: 29
                 Name: mrice at dmotorworks.com
             Password: *NO-PASSWORD*
             Comments: Autocreated when added as a watcher
            Signature: NULL
         EmailAddress: dmotorworks.com
  FreeformContactInfo: NULL
         Organization: NULL
             RealName: mrice at dmotorworks.com
             NickName: NULL
                 Lang: NULL
        EmailEncoding: NULL
          WebEncoding: NULL
ExternalContactInfoId: NULL
    ContactInfoSystem: NULL
       ExternalAuthId: NULL
           AuthSystem: NULL
                Gecos: NULL
            HomePhone: NULL
            WorkPhone: NULL
          MobilePhone: NULL
           PagerPhone: NULL
             Address1: NULL
             Address2: NULL
                 City: NULL
                State: NULL
                  Zip: NULL
              Country: NULL
             Timezone: NULL
               PGPKey: NULL
              Creator: 1
              Created: 2003-07-02 13:21:14
        LastUpdatedBy: 1
          LastUpdated: 2003-07-02 13:21:14
1 row in set (0.00 sec)


Have I shown a problem with RT or some other perl bit?  Anyone else see
this behavior?  Thanks for your feedback.