[rt-users] Non-local domain email ticket creation problems

Jesse Vincent jesse at bestpractical.com
Wed Jul 2 12:13:11 EDT 2003



On Wed, Jul 02, 2003 at 10:19:31AM -0500, Anthony Hardy wrote:
> Just got RT up and running (mod_perl 1.99, apache 2.x) .. about to upgrade
> mysql to ver 4.x and i think i'll be ready for production (been using RT
> since
> ver 1 . .very happy:).
> 

What version of RT?

> i seem to have hit a snag that i can't find on the mailing lists or in the
> docs. .
> 
> external domains cannot create tickets . .anything held by the local mail
> server works perfect . .only domains external to ours fail . .
> 
> I've been looking and it seems that RedHat 9 has some issues with the base
> installed perl and some of the modules . . think this might be related? .  .
> 

-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.



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