[rt-users] RT: Int. characters in ticket message - I give up :-(

Dirk Pape pape-rt at inf.fu-berlin.de
Thu Jul 3 03:59:28 EDT 2003


Hello,

--Am Donnerstag, 3. Juli 2003 9:45 Uhr +0200 schrieb Gerald Rüscher 
<ruescher at math.uni-paderborn.de>:

> The sad thing is, that RT is such a nice system which perfectly fits
> our needs (in fact other departements at our university are just
> waiting for our installation to run smoothly before they switch to RT too)
> If we only could get it to work with languages spoken in strange
> countries like Germany ;-)

I can say that it definetly works with int. characters from email and web, 
because we are productive with rt 3.0.3 here.

That means: there is something wrong with your configuration (do you use 
perl 5.8 or 5.6?).

Since I have now some experiences with this issue, you can send me your 
configs, and I will see, if I can help you.

Dirk.



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