[rt-users] Name of queues <-> name of email

[Jose A. Fabregas Reyes]

Hello RT-users,

One question; 

I have a queue with a name "name_queue" and this queue points to an email
address define 
in its configuration; but this email address has a diferent name.

RT know this correspondence when create a ticket from RT.

But if I send a mail from any host, to the name-of-email-queue RT refused
this mail:

RT couldn't find the queue: "web_y_gdoc"

Part of the /etc/aliases:
.....
web_y_gdoc: "|/soft/rt3/bin/rt-mailgate --queue web_y_gdoc --action
correspond --url http://webrt.ciemat.es:8080/"
web_y_gdoc-comment: "|/soft/rt3/bin/rt-mailgate --queue web_y_gdoc --action
comment --url http://webrt.ciemat.es:8080/"
.....

I have confirmed, the queues that match its name with its email-address,
running well.

Any help would be very apreciate


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