[rt-users] rt2-to-rt3-v1.13 still import problem
Torsten Olschewski
to_x at gmx.de
Fri Jul 4 08:43:27 EDT 2003
Hello,
Phil Homewood schrieb:
>> .t-53
>> [Mon Jun 30 13:14:05 2003] [crit]: Failed to create user : Must
specify 'Name' attribute (/opt/rt3/lib/RT/User_Overlay.pm:595)
>> [Mon Jun 30 13:14:05 2003] [error]: Could not load create a user
with the email address '' to add as a watcher for ticket 53
(/opt/rt3/lib/RT/Ticket_Overlay.pm:1420)
>
>
>
> Two ticket watchers cannot be created. Check those tickets and
> make sure this is not going to cause you problems. It probably
> won't; have a look at the dumpfile and the original RT2 tickets
> if you're concerned.
for testing i have replaced the
"'Email' => undef," with "'Email' => 'myemail at host.com'"
in every ticket with these error.
>> Could not create scrip: On Transaction Notify Owner with
templateTransaktionsmeldung in queue0
>> Could not create scrip: On Create Notify Requestors, Ccs and
AdminCcs with templateTransaktionsmeldung in queue0
>> Could not create scrip: On Create Autoreply To Requestors with
templateEingangsbestaetigung in queue0
>
>
> Custom templates are not imported. You should recreate them
> after checking that all the objects and methods therein are
> still valid, and then configure the above scrips for that
> queue.
I have deleted the Scrip section in the metadata file.
Do I need this section absolutely? In my new RT3 I have the standard
templates which i can change by hand. Thanks so far.
One error is still there after the userimport:
Importing groups
gggggggggggggrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr
[Wed Jul 2 08:14:56 2003] [crit]: 1 /opt/rt3/lib/RT/ACE_Overlay.pm:884)
[Wed Jul 2 08:14:56 2003] [crit]: Can't load a principal for id
(/opt/rt3/lib/RT/ACE_Overlay.pm:885)
rrrrrrqqqqqqqqqqqqqqqqqqqqq
Importing tickets...t-1000
.
Groups table in rt2 looks different to rt3 table. So I can't compare the
fields. How can I check this?
Thanks in advance
Torsten
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