[rt-users] New Installation Woes

D. Hageman dhageman at eecs.ku.edu
Mon Jul 7 15:58:37 EDT 2003


I have setup rt 3.0.3 on a clean installation of RedHat 7.3.  I am using 
PostgreSQL 7.3.3, Perl 5.8.0, apache 1.3.27 and mod_perl 1.27  I have all 
the latest modules updated via CPAN.

It seems that no combination of username and password (not even 'root' and 
'password' ) allows me to log into the RT system.  Instead of providing an 
error message it just returns me to the login screen.  I turned on SQL 
statement logging in PostgreSQL and it seems that the DBIx::SearchBuilder 
is building queries without dereferencing the RT::user hash.  In 
an attempt to solve the issue I have downgraded various parts of the 
system to no avail.  

Has anyone else run into a situation like this and if so ... what was the 
solution?  Any help you can provide is much appreciated.

-- 
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||  D. Hageman                    <dhageman at eecs.ku.edu>  ||
||  Information Specialist        1010C Learned Hall      ||
||  Phone: 785.864.3923                                   ||
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