[rt-users] RT Permissions Problem

Jesse Vincent jesse at bestpractical.com
Tue Jul 8 04:13:14 EDT 2003



On Tue, Jul 08, 2003 at 10:51:18AM +1000, Gonzalo Servat wrote:
> Hi All,
> 
> I'm using RT 3.0.0. I have a ticket open with it's requestor set to 
> 'foo at bar.com'. Now, on one correspondence I decide to Cc someone who does 
> NOT exist on the helpdesk. This someone decides to reply to the ticket, and 
> RT sends me an email with:
> 
> RT could not load a valid user, and RT's configuration does not allow

> As a feature suggestion, would be nice if RT could give a little bit more 
> info about this error, such as who sent the mail, to whom, what subject, 
> etc. :)

If you were running RT 3.0.3, you'd see that RT already has a better
error message here.


> 
> Thanks in advance.
> 
> Best regards,
> Gonzalo
> 
> _______________________________________________
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> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 

-- 
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