[rt-users] RT: Int. characters in ticket message - I give up :-(

[Gerald Rüscher]

> Hehe, we have the same problems over here.
> 
> > I can say that it definetly works with int. characters from email and
> > web, because we are productive with rt 3.0.3 here.
> > 
> > That means: there is something wrong with your configuration (do you
> > use perl 5.8 or 5.6?).
> 
> I am able to send mails to rt and they are stored nicely with all the
> Umlaute. But when I reply or comment on a message they all get messed
> up like Geralds messages.
> 
> We are running a debian 3.0 box with perl 5.6.1. 
> Is it neccecary switching to 5.8!?

Seems to be.  The README strongly suggest version 5.8 to fix
problems with UTF encoding.   Unfortunately perl 5.8 is not 
available on RH 7.3 (which we use here) and I don't want to 
upgrade the entire OS in order to use RT :-(

Regards,
	Jerry