On 8/07/2003 9:51 PM +1000, Phil Homewood wrote: > But that error message, in this case, would be misleading, I think. > The user isn't Creating a ticket, he's Replying to one. Have you tested this with 3.0.3? ie. use a non-existent users' email address to reply to an open ticket and see if it replies with the same error message? Thanks, Gonzalo