[rt-users] RTFM + RTIR

[Gordon Smith]

Hi all,

Looks like there may still be a problem with RTFM+RTIR

I've got RT-3-0-4RC2, RTFM-2-0RC1, RTIR-1-0-rc1
Box is a RedHat 9 box, perl modules updated off CPAN

The ACL problem appears to be still there - looks like its barfing
because "root" isn't a user in RT? (Not sure on this)
RTIR doesn't appear on the menu, but it is still there...
(/RTIR/index.html )

Also been seeing this error after the install - any tips? This appears
when entering any queue that contains tickets (Storable is the latest
version, server is running FastCGI on Apache 1.3.27)

Cheers,
Gordon



Assertion flags == 0 failed: file "Storable.xs", line 2342 at
blib/lib/Storable.pm (autosplit into blib/lib/auto/Storable/_freeze.al)
line 282.

Stack:
  [blib/lib/Storable.pm (autosplit into
blib/lib/auto/Storable/_freeze.al):282]
  [blib/lib/Storable.pm (autosplit into
blib/lib/auto/Storable/nfreeze.al):270]
 
[/usr/lib/perl5/site_perl/5.8.0/Apache/Session/Serialize/Storable.pm:21]
  [/usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm:507]
  [/usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm:462]
  [/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:1050], at
/usr/lib/perl5/site_perl/5.8.0/Apache/Session/Serialize/Storable.pm line
21


Trace begun at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Exceptions.pm
line 128
HTML::Mason::Exceptions::rethrow_exception('Assertion flags == 0 failed:
file "Storable.xs", line 2342 at blib/lib/Storable.pm (autosplit into
blib/lib/auto/Storable/_freeze.al) line 282.^J^JStack:^J
[blib/lib/Storable.pm (autosplit into
blib/lib/auto/Storable/_freeze.al):282]^J  [blib/lib/Storable.pm
(autosplit into blib/lib/auto/Storable/nfreeze.al):270]^J
[/usr/lib/perl5/site_perl/5.8.0/Apache/Session/Serialize/Storable.pm:21]
^J  [/usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm:507]^J
[/usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm:462]^J
[/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:1050], at
/usr/lib/perl5/site_perl/5.8.0/Apache/Session/Serialize/Storable.pm line
21^J') called at /usr/lib/perl5/5.8.0/Carp.pm line 191
Carp::croak('Assertion flags == 0 failed: file "Storable.xs", line 2342
at blib/lib/Storable.pm (autosplit into
blib/lib/auto/Storable/_freeze.al) line 282.^J^JStack:^J
[blib/lib/Storable.pm (autosplit into
blib/lib/auto/Storable/_freeze.al):282]^J  [blib/lib/Storable.pm
(autosplit into blib/lib/auto/Storable/nfreeze.al):270]^J
[/usr/lib/perl5/site_perl/5.8.0/Apache/Session/Serialize/Storable.pm:21]
^J  [/usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm:507]^J
[/usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm:462]^J
[/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:1050],') called at
blib/lib/Storable.pm (autosplit into blib/lib/auto/Storable/logcroak.al)
line 66
Storable::logcroak('Assertion flags == 0 failed: file "Storable.xs",
line 2342 at blib/lib/Storable.pm (autosplit into
blib/lib/auto/Storable/_freeze.al) line 282.^J^JStack:^J
[blib/lib/Storable.pm (autosplit into
blib/lib/auto/Storable/_freeze.al):282]^J  [blib/lib/Storable.pm
(autosplit into blib/lib/auto/Storable/nfreeze.al):270]^J
[/usr/lib/perl5/site_perl/5.8.0/Apache/Session/Serialize/Storable.pm:21]
^J  [/usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm:507]^J
[/usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm:462]^J
[/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:1050],') called at
blib/lib/Storable.pm (autosplit into blib/lib/auto/Storable/_freeze.al)
line 283
Storable::_freeze('CODE(0x90b00d4)', 'HASH(0x9787b2c)') called at
blib/lib/Storable.pm (autosplit into blib/lib/auto/Storable/nfreeze.al)
line 270
Storable::nfreeze('HASH(0x9787b2c)') called at
/usr/lib/perl5/site_perl/5.8.0/Apache/Session/Serialize/Storable.pm line
21
Apache::Session::Serialize::Storable::serialize('Apache::Session::MySQL=
HASH(0x9789a14)') called at
/usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm line 507
Apache::Session::save('Apache::Session::MySQL=HASH(0x9789a14)') called
at /usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm line 462
Apache::Session::DESTROY('Apache::Session::MySQL=HASH(0x9789a14)')
called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1050
eval {...}('Apache::Session::MySQL=HASH(0x9789a14)') called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1050
HTML::Mason::Request::comp('HTML::Mason::Request::ApacheHandler=HASH(0x9
6b518c)', 'HASH(0x96b215c)',
'HTML::Mason::Component::FileBased=HASH(0x92ba064)', 'ValueOfQueue', 9,
'StatusOp', '=', 'NewSearch', 1, 'QueueOp', '=', 'ValueOfStatus',
'ARRAY(0x89071d0)', 'RowsPerPage', 50) called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 332
eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x96b518c)',
'HASH(0x96b215c)', 'HTML::Mason::Component::FileBased=HASH(0x92ba064)',
'ValueOfQueue', 9, 'StatusOp', '=', 'NewSearch', 1, 'QueueOp', '=',
'ValueOfStatus', 'ARRAY(0x89071d0)', 'RowsPerPage', 50) called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 332
eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x96b518c)',
'HASH(0x96b215c)', 'HTML::Mason::Component::FileBased=HASH(0x92ba064)',
'ValueOfQueue', 9, 'StatusOp', '=', 'NewSearch', 1, 'QueueOp', '=',
'ValueOfStatus', 'ARRAY(0x89071d0)', 'RowsPerPage', 50) called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 292
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x9
6b518c)') called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 134
eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x96b518c)') called
at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 134
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheH
andler=HASH(0x96b518c)') called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 783
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=H
ASH(0x9304234)', 'Apache=SCALAR(0x95d78e8)') called at
/usr/local/rt3/bin/webmux.pl line 118
RT::Mason::handler('Apache=SCALAR(0x95d78e8)') called at /dev/null line
0
eval {...}('Apache=SCALAR(0x95d78e8)') called at /dev/null line 0