[rt-users] No Link to RTFM within RT3

[Jeff Thompson]

I still cannot see RTFM in RT3...  We Would like to intergate it into
our RT3 ticketing system.  It seems that all of the HTML and DB
components are in the filesytem, but not seen on the web interface. 

I have restarted Apache several times, and even resorted to restarting
the machine.  Still no luck, any ideas?  

Thanks,
Jeff

-----Original Message-----
From: Jeff Thompson [mailto:jthompson at blackdot.com] 
Sent: Tuesday, July 01, 2003 10:42 AM
To: 'rt-users at lists.fsck.com'
Subject: [rt-users] No Link to RTFM within RT3

Hi Jesse -

Yes, it looks like the HTML components were also installed...  (See
Output of ls below)

Thanks, 
Jeff


[root at rt RTFM]# pwd
/opt/rt3/share/html/RTFM
[root at rt RTFM]# ls -a *
index.html

Admin:
.  ..  Classes  CustomFields  Elements  index.html

Article:
.   Create.html  Display.html  Elements
ExtractIntoClass.html  index.html      Search.html
..  Delete.html  Edit.html     ExtractFromTicket.html  History.html
PreCreate.html

Elements:
.   CreateArticle  GotoArticle  ListArticles    QuickSearch
SelectCustomFieldType  UpdatedArticles
..  Error          Header       NewestArticles  SelectClass  Tabs 

-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com] 
Sent: Monday, June 30, 2003 8:34 PM
To: Jeff Thompson
Cc: rt-users at lists.fsck.com
Subject: Re: [rt-users] No Link to RTFM within RT3




On Mon, Jun 30, 2003 at 04:09:56PM -0500, Jeff Thompson wrote:
> Hello -
> 
> I have a working installation of RT 3-0-2, Redhat 8.0, mysql, Apache
> 2.0.40...
> 
> When I followed the instructions to install RTFM 2.0, everything
seemed
> to go fine.  But after restart httpd and logging back into RT3, there
is
> no link for RTFM anywhere within the web interface.  When I do a
listing
> of /var/lib/mysql/rt3/ I do see newly created databases for FM

Did the html components for RTFM get installed?

-- 
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