[rt-users] RTFM + RTIR

[julien at bestpractical.com]

   From: "Gordon Smith" <gordon at morenet.net.nz>
   Date: Fri, 11 Jul 2003 14:21:54 +1200

Hi Gordon,

   The reason for RTIR not appearing in the menu was that the html
   directories didn't install.  Copied over the Callbacks & RTIR
   directories manually, set perms, and all appeared OK.

I'm glad you got things working.

   Whois tool isn't going yet - looks like the hash of whois servers isn't
   being picked up (dropdown is empty)

Make sure that you make the modifications to RT_SiteConfig.pm, as
described in the README.  The list of whois servers, as well as a
number of other things, are set in the RTIR_Config.pm file, and you'll
need to tell RT to look for it.

   Gotta admit, it sure looks good so far though. You've really outdone
   yourself with this Jessie... Cheers!!

Glad to hear that you like it.

Linda