[rt-users] RT3: how to add an owner for just one ticket ?

[Gilles-Eric Descamps]

Hi,

In RT2, I used to add somebody as AdminCc for one ticket
so that he could be set to be the owner of that ticket
(when a ticket needed some outside of staff help for resolution)

I cannot manage to do the same with RT3:
AdditionalUser is unprivileged.
Queue group rights: 
    Roles:
        AdminCc:
                CommentOnTicket, ModifyTicket, OwnTicket, ShowTicket,
ShowTciketComments, StealTicket, TakeTicket, Watch, WatchAsAdminCc

So the AdminCc of a Ticket has the right: OwnTicket
I was expecting to see his login into the drop-down box for owner,
but he is missing....

This was working in RT2.

By the way, how mature is RT3 ?
I'm encountering lots of things which worked in RT2
and do not work anymore in RT3

Thanks,
-- 
Gilles-Eric DESCAMPS