[rt-users] Change Starting Ticket Range

Rohan Amin rohan at rohanamin.com
Fri Jul 11 16:52:30 EDT 2003


Hi Andy,

Try the following SQL statement:

ALTER TABLE Tickets AUTO_INCREMENT = xxx

Where xxx = the starting number you want.  I think that should work.

Regards,

Rohan



On Fri, Jul 11, 2003 at 01:00:07PM -0700, Andy Melton wrote:
> We are preparing to install RT on another server and I would like to
> resume ticket numbering where I left off on the original machine.  Can I
> force RT to begin numbering tickets at a specific number as opposed to
> starting at 1?
> 
> Thanks.
> 
> 
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