David Bauman wrote: > Queue 1: Tickets would start with an "A" > Queue 2: Tickets would start with a "B" What would happen if a ticket was moved from queue 1 to queue 2? -- Phil Homewood, Systems Janitor, http://www.SnapGear.com pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630 SnapGear - Custom Embedded Solutions and Security Appliances