[rt-users] Deleting tickets

Dmitry Sivachenko mitya at cavia.pp.ru
Mon Jul 14 11:32:02 EDT 2003


Hello!

After deleting a several hundred of tickets (they were SPAM) a space
occupied by mysql database was not reduced.
I simply followed 'Update all these tickets at once' link, chose
'Deleted' in 'Make status' combo box, and pressed Submit.

I suppose that the tickets in question was only marked as deleted, but
their content is still in DB.  Is it true?

Is there any way to completely delete a number of tickets and to reclaim
space occupied by DB?

Thank you in advance.



More information about the rt-users mailing list