[rt-users] rt3-contrib to scan requests for custom field values

[Jesse Vincent]

This is now in contrib for rt 3.0


On Fri, Jul 11, 2003 at 08:37:16AM +0200, Dirk Pape wrote:
> Hello,
> 
> this is the first time I pack a contrib for RT into a package. There is a 
> Makefile and a README in the archive, which you should read.
> 
> The purpose of this contribution is to provide a flexible engine to scan 
> requests for values to be stored in custom fields for the ticket.
> 
> Scanning is performed with a ScripAction and controlled with a Template, 
> which consists of a control line for each custom field to be scanned for.
> 
> Scanning is very flexible by providing regexp-pattern matching and the 
> possibility to post-change a pattern match value before wirting it into the 
> custom field value.
> 
> Further explanations and some examples are provided in the archive.
> 
> Dirk.



-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.