[rt-users] rt2-to-rt3 deletes the root user..

[Rajesh Kumar Mallah]

> database. If you really don't have a root user any more, then your
> upgrade may have failed.


Hmmm.. Thats scary,

Please tell me what am i supposed to do then?

i redescribe the situation:

existing version: 2.0.15 user root exists  which some non trivial password.

rt2-to-dumpfile dumps the metadata and tickets (27000 of them)

dumpfile-to-rt3 code  is not restoring the 'root' user and looks
like explicity deleting it. [ is it really so ? ]


Regds
Mallah.



On Wednesday 16 Jul 2003 9:52 am, Jesse Vincent wrote:
> On Wed, Jul 16, 2003 at 09:47:46AM +0530, mallah at trade-india.com wrote:
> > >> How Do we recreate the root user on rt3 which gets  deleted by the
> > >> rt2-to-rt3 conversion script.
> > >
> > > You didn't have a "root" superuser in your RT2 instance?
> >
> > Yep !
> >  {
> >                         'Comments' => 'SuperUser',
> >                         'Password' => 'kqL1xZtDh2SL.',
>
> you might want to make sure you change that password now.
>
> >                         'id' => '3',
> >                         'Name' => 'root'
> >                    },
> >
> > Just use your
> >
> > > existing RT2 superuser to create a new 'root' account.
> >
> > there is not root user in users table in the rt3 database.
> >
> > in dumpfile-to-rt-3.0
>
> That removes it from your RT3 database before importing your RT2
> database. If you really don't have a root user any more, then your
> upgrade may have failed.