[rt-users] Installing RT on Red Hat 9

[Mick Szucs]

On Wed, 2003-07-16 at 10:01, Jamie Wilkinson wrote:
> This one time, at band camp, Dusan Djordjevic wrote:
> >Hi all,
> >
> >I installed RT on Red Hat 9, and it is not working very well. I am using 
> >mod_perl 2 shipped with Red Hat, I suppose that is why. Problem is that 
> >I have to install it on Red Hat 9. So, what is your suggestion ? To 
> >downgrade to mod perl 1 ? Something else ?
> 
> Hunt in the archives, there's an apache2+modperl2 configuration for redhat
> 8.  if that doesn't work for you, please elaborate on the symptoms of the
> "not working very well".

There's a specific problem with mod_perl-1.99_07 that ships with Redhat
9 that limits POST requests to 8192 bytes.  This was confirmed by
mod_perl developer Stas Bekman.

In RT this leads to truncated messages and mail loops (at least with
Qmail, it gets SIGPIPE feeding the message to rt-mailgate and stores the
message for future delivery) and all sorts of fun things.

Redhat's response to my bug report was:  "Please rebuild mod_perl from
Rawhide source."

Dunno if this is what Dusan is experiencing, but it should be
anticipated for everyone attempting to run RT under a stock Redhat 9
installation.

Plus the damn Storable.pm thing :)
-- 
Mick Szucs <mick at onramp.ca>
Onramp Network Services Inc.