[rt-users] Out going email problem solved

[Jesse Vincent]

On Wed, Jul 16, 2003 at 09:08:49AM -0700, Miles Scruggs wrote:
> > Really? what about the syslog? I know I've had an RT instance send me
> > mail from 'RT::CommentAddress.not.set at host.domain'. What MTA are you
> > using? If you change that default to RT_CorrespondAddressNotSet does
> it
> > start working?

Incidentally, what's your MTA configuration inside RT look like? are you
using 'sendmail' or 'sendmailpipe' ?

> 
> I'm using qmail with smtp-auth, localhost and 127.* is set as
> relayclient.  There are no logs for MTA at all.  I'm almost certain that
> it doesn't make it that far.  Syslog on debug, just show that that the
> mail has been sent.
> 
> Jul 15 12:31:31 mail RT: <rt-3.0.3-2-4.4.10412219021808 at domain.com> #2/4
> - Scrip 4  (/usr/local/rt/lib/RT/Action/SendEmail.pm:91) 
>  
> Jul 15 12:31:31 mail RT: <rt-3.0.3-2-4.4.10412219021808 at domain.com> sent
> To:  Cc:  Bcc: some at domain.com (/usr/local/rt/lib/R
> T/Action/SendEmail.pm:296)  
> Jul 15 12:31:31 mail RT: <rt-3.0.3-2-4.6.4404634517421 at domain.com> #2/4
> - Scrip 5  (/usr/local/rt/lib/RT/Action/SendEmail.pm:91)  
> Jul 15 12:31:31 mail RT: <rt-3.0.3-2-4.6.4404634517421 at domain.com> sent
> To: root at domain.com Cc: orders at domain.com Bcc:  (/usr/
> local/rt/lib/RT/Action/SendEmail.pm:296)  
> Jul 15 12:31:31 mail RT: <rt-3.0.3-2-4.9.50657546483001 at domain.com> #2/4
> - Scrip 6  (/usr/local/rt/lib/RT/Action/SendEmail.pm:91) 
>  
> Jul 15 12:31:31 mail RT: <rt-3.0.3-2-4.9.50657546483001 at domain.com> sent
> To:  Cc: abuse at domain.com Bcc:  (/usr/local/rt/lib/RT/A
> ction/SendEmail.pm:296)  
> 
> Which by all appearances looks like mail is going out.
> 
> Now if I put 
> 
> 
> Set($CorrespondAddress , 'RT_CorrespondAddressNotSet');
> Set($CommentAddress , 'RT_CommentAddressNotSet');
> 
> Mail will be sent with a  bad from address just like you said.
> 
> Also I very minor thing, but on the queue's page it says
> 
> "Correspondence Address:   
> (If left blank, will default to RT_CorrespondAddressNotSet "
> 
> the closing bracket is missing in the text only, but thought I would
> point that one out.
> 
> > *nod* Thank you for getting to the bottom of this. It's greatly
> > appreciated.
> 
> No problem
> 
> Miles
> 
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> 

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