[rt-users] RT: Cannot Encode::Guess; fallback to iso-8859-1 (/opt/rt/lib/RT/I18N.pm:352)

[Jesse Vincent]

Why don't you switch from "sendmail" to "sendmailpipe" for your mail
transport and tell us how it works?


On Fri, Jul 18, 2003 at 11:00:15AM +0200, Don van der Haghen wrote:
> Hello,
> 
> I seem to be having a problem with the utf-8 conversion in RT.
> Every time I post a reply in RT the following message shows up in the
> syslog and the reply hasn't been send by mail:
> 
> -----------------
> Jul 18 10:47:36 storage1 RT: Cannot Encode::Guess; fallback to iso-8859-1
> (/opt/rt/lib/RT/I18N.pm:352)
> Jul 18 10:47:36 storage1 RT: Converting 'iso-8859-1' to 'utf-8'
> Jul 18 10:47:37 storage1 RT: RT::Scrip=HASH(0x92c7c10): Couldn't prepare
> Open Tickets (/opt/rt/lib/RT/Scrip_Overlay.pm:338)
> Jul 18 10:47:37 storage1 RT:
> <rt-3.0.4-6-57.13.5961939537409 at avg-online.com> #6/57 - Scrip 4 
> (/opt/rt/lib/RT/Action/SendEmail.pm:92)
> Jul 18 10:47:37 storage1 RT:
> <rt-3.0.4-6-57.13.5961939537409 at avg-online.com>  No recipients found. Not
> sending.  (/opt/rt/lib/RT/Action/SendEmail.pm:257)
> Jul 18 10:47:37 storage1 RT:
> <rt-3.0.4-6-57.5.49572141005314 at avg-online.com> #6/57 - Scrip 5 
> (/opt/rt/lib/RT/Action/SendEmail.pm:92)
> Jul 18 10:47:37 storage1 RT: Warning: Use of "require" without parens is
> ambiguous at (eval 1801) line 1.  (/opt/rt/lib/RT.pm:235)
> Jul 18 10:47:37 storage1 RT: Bareword found where operator expected at
> (eval 1801) line 1, near "/usr/bin"  (/opt/rt/lib/RT.pm:235)
> Jul 18 10:47:37 storage1 RT:    (Missing operator before bin?) 
> (/opt/rt/lib/RT.pm:235)
> Jul 18 10:47:37 storage1 RT: Scrip 5 died. - Died at
> /usr/lib/perl5/site_perl/Mail/Mailer.pm line 245.  Stack:  
> [/usr/lib/perl5/site_perl/Mail/Mailer.pm:245]   [blib/lib/Mail/Internet.pm
> (autosplit into blib/lib/auto/Mail/Internet/send.al):650]  
> [/opt/rt/lib/RT/Action/SendEmail.pm:293]  
> [/opt/rt/lib/RT/Action/SendEmail.pm:181]  
> [/opt/rt/lib/RT/ScripAction_Overlay.pm:192]  
> [/opt/rt/lib/RT/Scrip_Overlay.pm:409]  
> [/opt/rt/lib/RT/Scrip_Overlay.pm:344]  
> [/opt/rt/lib/RT/Transaction_Overlay.pm:169]  
> [/opt/rt/lib/RT/Ticket_Overlay.pm:3780]  
> [/opt/rt/lib/RT/Ticket_Overlay.pm:2305]  
> [/opt/rt/lib/RT/Interface/Web.pm:397]  
> [/opt/rt/share/html/Ticket/Display.html:100]  
> [/opt/rt/share/html/Ticket/Update.html:196]  
> [/opt/rt/share/html/autohandler:163] 
> (/opt/rt/lib/RT/Scrip_Overlay.pm:363)
> Jul 18 10:47:37 storage1 RT:
> <rt-3.0.4-6-57.11.4121022169389 at avg-online.com> #6/57 - Scrip 6 
> (/opt/rt/lib/RT/Action/SendEmail.pm:92)
> Jul 18 10:47:37 storage1 RT:
> <rt-3.0.4-6-57.11.4121022169389 at avg-online.com>  No recipients found. Not
> sending.  (/opt/rt/lib/RT/Action/SendEmail.pm:257)
> -------------
> 
> I have upgraded perl to v5.8.0 built for i686-linux-thread-multi and
> updated all the modules used by RT.
> This did not solve the problem however. I am using apache 1.3.27 with
> modperl 1.
> I believe this problem came up when I installed RTFM, RT worked correctly
> before I installed RTFM.
> 
> I hope anyone has a suggestion for solving this problem.
> 
> Thanks in advance for any help you can give me.
> 
> Yours sincerely,
> 
> AVG Bedrijven Heijen BV
> 
> 
> D. van der Haghen
> Network Administrator
> 
> E: don at avg-online.com
> T: 0031485-551235
> F: 0031485-514805
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 

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