[rt-users] RT with RTFM
RT-User
RT-User at wiwi.uni-wuppertal.de
Tue Jul 22 07:46:46 EDT 2003
Hi group,
Jesse Vincent (mailto:jesse at bestpractical.com) schrieb:
>> Anyway, RT works flawlessly, and RTFM seems to, I can add articles,
>> change permissions, but when I try and reply to an email in RT and
>> try to "include and RTFM article" it seems to work, but doesn't
>> insert the article into my email. I've checked permissions all
>> around and can't see anything that would affect this. Anyone had any
>> similar problems? Thanks.
>
> Have a shot with fsck.com/~jesse/rtfm-snap.tgz? It's a snapshot of
> what will become RC2.
We have the same problems here. I installed the snapshot but
this did not solve the problem. I get the following statements from syslog
when performing the operation:
> Jul 22 13:42:55 walhall RT: RT::FM::ArticleCollection Limit called
> :VALUE Michael FIELD Name SUBCLAUSE all OPERATOR LIKE ENTRYAGGREGATOR OR
> Jul 22 13:42:55 walhall RT: RT::FM::ArticleCollection Limit called
> :VALUE Michael FIELD Summary SUBCLAUSE all OPERATOR LIKE ENTRYAGGREGATOR
OR
Thx for any help!
Christian Noelle
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