[rt-users] Corrupt attachments

[Jesse Vincent]

Can you verify that you have the same problem with attachments created
using RT 3.0.4. (We've fixed attachment bugs in the latest release).
If you're running perl 5.6, we also strongly recommend you upgrade to
perl 5.8.0 or newer, as a number of unicode bugs in 5.6 play havoc with
text attachments.

On Thu, Jul 24, 2003 at 03:40:53PM -0500, Shawn Carver wrote:
> Hello.
> 
> I'm a new RT user and also new to the list.
> 
> We are currently trying out RT 3.0.3 and we like it so far, but the only
> problem we are having is that all of our attachments are getting
> corrupted.
> 
> Also, the size of the file as reported by RT is always somewhat larger
> than the original file.
> 
> Does anyone know of the cause of or solution to this issue? Currently
> this is the only thing holding us back from adopting RT as our ticketing
> system.
> 
> Thank you.
> 
> Shawn
> 
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> 
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> 

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