[rt-users] Mailgate attachement truncate

Jesse Vincent jesse at bestpractical.com
Thu Jul 31 14:12:59 EDT 2003


On Thu, Jul 31, 2003 at 11:02:00AM -0700, Gary Richardson wrote:
> Is there an article somewhere or something I can do some google searches on
> for more info?

Dunno. It's something that has come up on the list a few times and
others have mentioned as a problem
 
> Thanks.
> 
> -----Original Message-----
> From: rt-users-admin at lists.fsck.com [mailto:rt-users-admin at lists.fsck.com]
> On Behalf Of Jesse Vincent
> Sent: Thursday, July 31, 2003 10:51 AM
> To: Gary Richardson
> Cc: rt-users at lists.fsck.com
> Subject: Re: [rt-users] Mailgate attachement truncate
> 
> 
> You're running into a known issue with RedHat 8's build of mod_perl
> 
> 
> On Thu, Jul 31, 2003 at 10:49:06AM -0700, Gary Richardson wrote:
> > Hey Guys,
> >  
> > I'm running RT 3.0.3 on a RH8.0 box. When messages go in via mailgate, 
> > they are truncated at 3.5k every time. This includes the regular 
> > message and any other attachements.
> >  
> > If I attache a larger file via the web interface all goes well.
> >  
> > Based on a previous post about this problem, I have in my 
> > RT_SiteConfig.pm:
> > 
> > And in my my.cnf (on the server machine):
> >  
> > Set($MaxAttachmentSize , 10000000); Set($TruncateLongAttachments , 
> > undef); Set($DropLongAttachments , undef);
> > 
> > [mysqld]
> > set-variable = max_allowed_packet=16M
> >  
> > RT is spread out between a web server running the application, a 
> > database server running the database and and qmail mail server with 
> > mailgate. These are all redhat 8.0 boxes.
> >  
> > Thanks.
> > 
> > 
> 
> -- 
> http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com http://lists.fsck.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 

-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.



More information about the rt-users mailing list