[rt-users] Re: [rt-devel] Encode error

Jesse Vincent jesse at bestpractical.com
Thu Jul 31 14:21:36 EDT 2003


Does this error still occur with RT 3.0.5pre2?


On Thu, Jul 31, 2003 at 11:22:19AM -0400, Asif Iqbal wrote:
> On Thu, 31 Jul 2003, Harald Wagener wrote:
> 
> >
> > On Mittwoch, 30. Juli 2003, at 18:08 Uhr, Asif Iqbal wrote:
> >
> > >
> > > When I try to download the content of a ticket , all texts, I get the
> > > following
> > > error
> > >
> > > Unknown encoding '' at /opt/rt3/lib/RT/Attachment_Overlay.pm line 316
> > >
> >
> > [snip]
> >
> > > I recently migrated RT2.0.13 to RT3.0.4 using import tool v1.16. I am
> > > running it
> > > using mod_perl1 , perl 5.8.0
> > >
> > > Please help
> > >
> >
> > I think You'd at least share the original message body with us to help
> > people help You.
> >
> > Regards,
> >      Harald Wagener
> 
> Here is the actual message
> 
> System error:
> error:  Unknown encoding '' at /opt/rt3/lib/RT/Attachment_Overlay.pm line 316
> 
> context:  ...
> 187:  # whether they should generate a full stack trace (confess() and cluck())
> 188:  # or simply report the caller's package (croak() and carp()),
> respectively.
> 189:  # confess() and croak() die, carp() and cluck() warn.
> 190:
> 191:  sub croak { die shortmess @_ }
> 192:  sub confess { die longmess @_ }
> 193:  sub carp { warn shortmess @_ }
> 194:  sub cluck { warn longmess @_ }
> 195:
> ...
> 
> code stack:  /usr/local/lib/perl5/5.8.0/Carp.pm:191
> /usr/local/lib/perl5/5.8.0/sun4-solaris/Encode.pm:171
> /opt/rt3/lib/RT/Attachment_Overlay.pm:316
> /opt/rt3/share/html/Ticket/Attachment/dhandler:65
> /opt/rt3/share/html/autohandler:163
> 
> When I click on download
> 
> >
> > _______________________________________________
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> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
> > Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> >
> 
> -- 
> Asif Iqbal
> http://pgpkeys.mit.edu:11371/pks/lookup?op=get&search=0x8B686E08
> There's no place like 127.0.0.1
> 
> _______________________________________________
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> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 

-- 
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