[rt-users] Re: [rt-devel] Encode error

[Peter Ziobrzynski]

I stoped apache and mysql and did this in the new source tree:

	configure --prefix=/usr/local
	<vi Makefile to change WEB_USER, WEB_GROUP to nobody)
	make install

Asif Iqbal wrote:
> 
> On Thu, 31 Jul 2003, Jesse Vincent wrote:
> 
> 
>>Does this error still occur with RT 3.0.5pre2?
>>
> 
> 
> I am running 3.0.4. Are you implying to upgrade it to 3.0.5pre2 ? If yes is
> there a upgrade procedure for that inside the 3.0.5pre2 source ?
> 
> 
>>On Thu, Jul 31, 2003 at 11:22:19AM -0400, Asif Iqbal wrote:
>>
>>>On Thu, 31 Jul 2003, Harald Wagener wrote:
>>>
>>>
>>>>On Mittwoch, 30. Juli 2003, at 18:08 Uhr, Asif Iqbal wrote:
>>>>
>>>>
>>>>>When I try to download the content of a ticket , all texts, I get the
>>>>>following
>>>>>error
>>>>>
>>>>>Unknown encoding '' at /opt/rt3/lib/RT/Attachment_Overlay.pm line 316
>>>>>
>>>>
>>>>[snip]
>>>>
>>>>
>>>>>I recently migrated RT2.0.13 to RT3.0.4 using import tool v1.16. I am
>>>>>running it
>>>>>using mod_perl1 , perl 5.8.0
>>>>>
>>>>>Please help
>>>>>
>>>>
>>>>I think You'd at least share the original message body with us to help
>>>>people help You.
>>>>
>>>>Regards,
>>>>     Harald Wagener
>>>
>>>Here is the actual message
>>>
>>>System error:
>>>error:  Unknown encoding '' at /opt/rt3/lib/RT/Attachment_Overlay.pm line 316
>>>
>>>context:  ...
>>>187:  # whether they should generate a full stack trace (confess() and cluck())
>>>188:  # or simply report the caller's package (croak() and carp()),
>>>respectively.
>>>189:  # confess() and croak() die, carp() and cluck() warn.
>>>190:
>>>191:  sub croak { die shortmess @_ }
>>>192:  sub confess { die longmess @_ }
>>>193:  sub carp { warn shortmess @_ }
>>>194:  sub cluck { warn longmess @_ }
>>>195:
>>>...
>>>
>>>code stack:  /usr/local/lib/perl5/5.8.0/Carp.pm:191
>>>/usr/local/lib/perl5/5.8.0/sun4-solaris/Encode.pm:171
>>>/opt/rt3/lib/RT/Attachment_Overlay.pm:316
>>>/opt/rt3/share/html/Ticket/Attachment/dhandler:65
>>>/opt/rt3/share/html/autohandler:163
>>>
>>>When I click on download
>>>
>>>
>>>>_______________________________________________
>>>>rt-users mailing list
>>>>rt-users at lists.fsck.com
>>>>http://lists.fsck.com/mailman/listinfo/rt-users
>>>>
>>>>Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
>>>>
>>>
>>>--
>>>Asif Iqbal
>>>http://pgpkeys.mit.edu:11371/pks/lookup?op=get&search=0x8B686E08
>>>There's no place like 127.0.0.1
>>>
>>>_______________________________________________
>>>rt-users mailing list
>>>rt-users at lists.fsck.com
>>>http://lists.fsck.com/mailman/listinfo/rt-users
>>>
>>>Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
>>>
>>
>>
> 

-- 
Peter Ziobrzynski, mailto:pzi at pzi.net