[rt-users] ticket link not opening

[ParimalaRamdas at oaktech.com]

An email is sent soon after a ticket is created containing the url for the 
ticket. Clicking on it doesn't open up the page. Copying it into a browser 
doesn't work either.
Only when rt is accessed first through the web-site, does the whole link 
work. 
I'm using RT 2.1.88 with mod_perl support. Can anyone tell me why this is 
happening?
Thanks in advance,
Parimala.
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