[rt-users] rt3 install problem (3.0.4)

Thu Jul 31 18:56:19 EDT 2003

Stock redhat 7.2, I think its all out of the box, I upgrade the cpan 
module and install the RT specific modules from cpan.

I didn't want to build another box, or another apache instance, I have 
one apache with RT2, Cricket, Netsaint, NMIS, NorthStar, Rancid, and osu 
flow-tools for Netflow reporting, LDAP and Kerberos SSO for 
shell/mail/web, static content all nice and editable via mod_dav, 
squirrelmail, phpgroupware,  listening ssl only.

this is all bolted ontop of 7.2 with all updates, wont run on 7.1, 7.2 
or 8.0 (moving to happy debian solution soon as LDAP SSL is default 
enabled on woody)

I am not seeing any error messages in any logs, trying to track down the 
culprit.

wg

Okochu, Charles wrote:

>Did you upgrade perl or have you tried recompiling mod_perl statically
>into
>apache?
>
>Charles Okochu
>Snr. Network Engineer
>MLBAM
>Office: (212) 485-3473
>Cell: (646) 996-3272 / (917) 518-5941
>
>-----Original Message-----
>From: William Groh [mailto:william at miamiconsultant.com] 
>Sent: Thursday, July 31, 2003 4:38 PM
>To: rt-users at lists.fsck.com
>Subject: [rt-users] rt3 install problem (3.0.4)
>
>Does anybody have any ideas on how to track this problem down?
>
>I have an rt2 installation with 14k+ tickets, years of uptime.
>
>Upgraded to 2.0.15, upgraded mason, ran the dependancy installer for 
>rt3. no errors, no problems.
>
>configged rt3 with web user and group apache (redhat 7.2) installed, did
>the database, etc. no problems.
>
>added another alias (/rt3) configged as specified. Loaded the page, and 
>it looks like preprocessing isn't happening.
>
>
>This is what I get (part):
>
>%# BEGIN LICENSE BLOCK %# %# Copyright (c) 1996-2003 Jesse Vincent %# %#
>(Except where explictly superceded by other copyright notices) %# %# 
>This work is made available to you under the terms of Version 2 of %# 
>the GNU General Public License. A copy of that license should have %# 
>been provided with this software, but in any event can be snarfed %# 
>from www.gnu.org. %# %# This work is distributed in the hope that it 
>will be useful, but %# WITHOUT ANY WARRANTY; without even the implied 
>warranty of %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See 
>the GNU %# General Public License for more details. %# %# Unless 
>otherwise specified, all modifications, corrections or %# extensions to 
>this work which alter its source code become the %# property of Best 
>Practical Solutions, LLC when submitted for %# inclusion in the work. %#
>%# %# END LICENSE BLOCK <& /Elements/Header, Title=>loc("RT at a 
>glance"), Refresh =>
>
>I have tried commenting out the rt2 section in apache (saw the mod_perl 
>fastcgi notes), still no love.
>
>
>[root at krypton rt-3-0-4]# ./sbin/rt-test-dependencies --with-mysql 
>--with-modperl1
>I18N-COMPAT dependencies:
>        Text::Iconv ...found
>        Encode::compat 0.04...found
>MASON dependencies:
>        Params::Validate 0.02...found
>        Cache::Cache ...found
>        Exception::Class ...found
>        HTML::Mason 1.16...found
>        MLDBM ...found
>        Errno ...found
>        FreezeThaw ...found
>        Digest::MD5 ...found
>        CGI::Cookie 1.20...found
>        Storable ...found
>        Apache::Session 1.53...found
>MYSQL dependencies:
>        DBD::mysql 2.1018...found
>MODPERL1 dependencies:
>        CGI ...found
>        Apache::Request ...found
>        Apache::DBI ...found
>MAILGATE dependencies:
>        HTML::TreeBuilder ...found
>        HTML::FormatText ...found
>        Getopt::Long ...found
>        LWP::UserAgent ...found
>CLI dependencies:
>        Getopt::Long 2.24...found
>DEV dependencies:
>        Regexp::Common ...found
>        Time::HiRes ...found
>        Test::Inline ...found
>        WWW::Mechanize ...found
>CORE dependencies:
>        Digest::MD5 ...found
>        DBI 1.18...found
>        Test::Inline ...found
>        Class::ReturnValue 0.40...found
>        DBIx::SearchBuilder 0.86...found
>        Text::Template ...found
>        File::Spec 0.8...found
>        HTML::Entities ...found
>        Net::Domain ...found
>        Log::Dispatch 2.0...found
>        Locale::Maketext 1.04...found
>        Locale::Maketext::Lexicon 0.25...found
>        Locale::Maketext::Fuzzy ...found
>        MIME::Entity 5.108...found
>        Mail::Mailer 1.57...found
>        Net::SMTP ...found
>        Text::Wrapper ...found
>        Time::ParseDate ...found
>        File::Temp ...found
>        Term::ReadKey ...found
>        Text::Autoformat ...found
>        Text::Quoted ...found
>
>
>
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