[rt-users] RT2 web interface is slow

[John Gedeon]

At 01:54 PM 6/2/2003, James Long wrote:
> >     I am running RT 2.0.15 on a solaris. The web interface is slow when
> > there are 10 people looking at there tickets at the same time. I know its
> > not the machine since mason_handler is using 20% of the processor and the
> > other 70% is free.  I think it maybe mason_handler trying to keep up or 
> the
> > connection to the database being a little slow since we are using Oracle.
> > Can anyone suggest how to speed up the web interface? Is there a way to 
> run
> > multiple mason_handlers like apache runs multiple webservers? I've looked
> > in the RTFM and only saw stuff relating to databases and apache which in
> > our case isn't the issue from what I have seen.
> >
> > Any suggestions welcome
>
>You didn't post any info about your hardware.
>
>I run RT3 on FreeBSD, but when I had slowness problems, it was due
>to lack of physical RAM causing lots of VM paging.  Contemplate
>the amount of RAM in your system.

solaris 2.8  dual 750 mhz 2 gigs ram the machine doesn't seem to be doing 
much though.

John



--
<>< Proverbs 3:5-6 "Trust in the Lord with all your heart and lean not on 
your own understanding;
                               in all your ways acknowledge him, and he 
will make your paths straight."