[rt-users] Remove right to reassign ticket?
jennyw
jennyw at dangerousideas.com
Mon Jun 9 19:11:14 EDT 2003
Is there a way to remove the right to assign tickets to others but still
allow privileged users to update and own tickets? I didn't see a way to
do this. If not, is there a good work around?
The issue is that we don't want people to be assigned a ticket and to be
able to reassign it to someone else (that would be up to the manager or
lead).
Thanks!
Jen
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