[rt-users] Remove right to reassign ticket?
jennyw
jennyw at dangerousideas.com
Mon Jun 9 19:48:58 EDT 2003
On Tue, Jun 10, 2003 at 09:18:28AM +1000, Phil Homewood wrote:
> Revoking ModifyTicket for those users might do what you want,
> but it might also stop them doing other useful things, depending
> on what you need them to do.
Unfortunately, that means they cannot take tickets (even if they are
assigned to nobody). Interestingly, they can reply to tickets without
problem, which I find strange. Any other ideas?
Thanks!
Jen
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