[rt-users] HTML-encoded mails with umlaute

[Jesse Vincent]

I suspect this bug is actually due to iso-8859-1 characters being
illegally introduced into the message headers by your mail client.
We actually discovered that bug in internal testing last week. 
3.0.3pre3 is likely to be out within 24 hours with a fix for this issue.

	-j


On Tue, Jun 10, 2003 at 04:55:39PM +0200, Stever, Gregor wrote:
> Hello,
> 
> installing 3.0.3pre2 on Postgres works without any Problems and 
> emails with german special characters (umlaute) are converted if 
> they send as text, but we still get an error by sending 
> HTML-encoded mails with these german characters:
> 
> 
> Jun 10 16:45:02 se-nuke RT: Converting 'iso-8859-1' to 'utf-8'
> Jun 10 16:45:03 se-nuke RT: DBD::Pg::st execute failed: ERROR:  Invalid
> UNICODE
> character sequence found (0xfcdf65) at
> /usr/lib/perl5/site_perl/5.8.0/DBIx/Searc
> hBuilder/Handle.pm line 410.  (/usr/sys/rt_3.0.3pre2/lib/RT.pm:229)
> Jun 10 16:45:03 se-nuke RT: RT::Handle=HASH(0x9cb0128) couldn't execute the
> quer
> y 'INSERT INTO Attachments (Subject, ContentType, Filename, Headers,
> Creator, Pa
> rent, Created, ContentEncoding, Content, TransactionId) VALUES (?, ?, ?, ?,
> ?, ?
> , ?, ?, ?, ?)' at
> /usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm li
> ne 417.  (/usr/sys/rt_3.0.3pre2/lib/RT.pm:229)
> Jun 10 16:45:03 se-nuke RT: DBD::Pg::st execute failed: ERROR:  aktuelle
> Transak
> tion wurde abgebrochen, Abfragen werden bis zum Ende der Transaktion
> ignoriert a
> t /usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm line 410.
> (/usr/s
> ys/rt_3.0.3pre2/lib/RT.pm:229)
> Jun 10 16:45:03 se-nuke RT: RT::Handle=HASH(0x9cb0128) couldn't execute the
> quer
> y 'SELECT DISTINCT ACL.RightName, ACL.ObjectType, ACL.ObjectId,
> CachedGroupMembe
> rs.MemberId FROM ACL, Groups, Principals, CachedGroupMembers WHERE
> Principals.D
> isabled = 0 AND CachedGroupMembers.Disabled = 0  AND Principals.id =
> Groups.id A
> ND  Principals.id = CachedGroupMembers.GroupId AND
> CachedGroupMembers.MemberId =
>  1 AND ( (ACL.ObjectType = 'RT::Queue' AND ACL.ObjectId = 1) OR
> (ACL.ObjectType
> = 'RT::System' AND ACL.ObjectId = 1)) AND ( (  ACL.PrincipalId =
> Principals.id A
> ND ACL.PrincipalType = 'Group' AND (Groups.Domain = 'SystemInternal' OR
> Groups.D
> omain = 'UserDefined' OR Groups.Domain = 'ACLEquivalence' OR Groups.Domain =
> 'Pe
> rsonal')) OR ( ((Groups.Domain = 'RT::Queue-Role' AND Groups.Instance = '1')
> OR
>  (Groups.Domain = 'RT::System-Role' AND Groups.Instance = '1')  )  AND
> Groups.Ty
> pe = ACL.PrincipalType AND Groups.Id = Principals.id AND
> Principals.PrincipalTyp
> e = 'Group')  ) ' at
> /usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm
> 
> 
> TIA
> Gregor Stever 
> 
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