[rt-users] Issues with responding to ticket with a adminCC?

[Richie Crews]

Im playing with RT3 and I have a RT2 system up and running currently
without any issues. Ive just began testing with RT3 and moving over my
settings and everything but it seems if I add a AdminCC to a queue and
respond to a ticket its causing issues with the mail header. Here is the
a snippet of the mail header from the qf file from /var/spool/mqueue

>>H??From: "Richie Crews via RT" <systems at intercall.com>
>>H??RT-Ticket: systems #5
>>H??X-Mailer: Perl5 Mail::Internet v1.58
>>H??Reply-To: systems at intercall.com
>>H??RT-Originator: rcrews at intercall.com
>>H??X-RT-Loop-Prevention: systems
>>H??Content-Type: multipart/mixed;
>>boundary="----------=_1055337205-11881-0"
>>H??Subject: [systems #5] Test Ticket again
>>H??In-Reply-To: <rt-5 at systems>
>>H??Managed-BY: RT 3.0.2 (http://www.bestpractical.com/rt/)
>>H??BCC: sysadmins at intercall.com
>>H??Precedence: bulk
>>H??RT-Attach-Message: yes
>>H??MIME-Version: 1.0
>>H??To: "AdminCc of systems Ticket #5":;
>>H??Sender: Nobody <nobody at mail.icallinc.com>


As you see the "To:" line says "AdminCC of systems Ticket #5" which is
causing a syntax illegal for recipient addresses in sendmail.
-- 
Richie Crews
Unix Administrator / Internet Integrator
Red Hat Certified Engineer
Email: rcrews at intercall.com
Cell: (706) 773 - 3436
Desk: (706) 634 - 3681
Fax: (706) 634 - 3831

Unix is very user friendly, its just picky on who it likes...

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