[rt-users] 3.0.2 incoming mail encoding problem (utf-8)

Ryszard Lach siaco at autograf.pl
Fri Jun 13 16:11:37 EDT 2003


Hi.

I have a RT 3.0.2 running on postgresql 7.3 (UNICODE). Sending e-mail in
iso-8859-2 to rt-mailgate gives an entry in syslog:

RT: Converting 'iso-8859-2' to 'utf-8

and then non-ascii chars in database appear a little messed up, which is
quite normal to me, since Encode doesn't support iso-8859-2. 

But when I send an e-mail in utf-8 - nothing about conversions appears
in syslog, but characters in database are messed up too, just the same
way as with e-mail in latin2. Can anybody tell me where is the problem
or how can I try to debug this?

My charset setting from RT_SiteConfig is:

@EmailInputEncodings = qw(utf-8 iso-8859-1 us-ascii) unless (@EmailEncodings);

TIA

Richard.

-- 
"First they ignore you. Then they laugh at you. Then they
fight you. Then you win." - Mohandas Gandhi.



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