[rt-users] Re : 405 method not allowed when testing rt-mailgate - addendum

[Arthur Watts]

Guys,

    One of my colleagues has just pointed out an interesting possibility
: that I am shooting myself in the foot by maintaining rt2 and rt3 on
the same machine :

[root at cq-pan rt2]# find . -name Email.pm
./lib/RT/Interface/Email.pm
[root at cq-pan rt2]# cd ../rt3
[root at cq-pan rt3]# find . -name Email.pm
./lib/RT/Interface/Email.pm

     I know that I cant have 'webmux.pl' configured for both in the
Apache config, but I didn't realise that having two sets of code would
cause major problems.

     As everything works fine on the devel box (only rt3 installed
here), I think he may be onto something. I'll dump the contents of @INC
when I next run my tests and let you know. 

Cheers,

Artie      

-----Original Message-----
From: Arthur Watts 
Sent: Sunday, 15 June 2003 11:02
To: 'rt-users at lists.fsck.com'
Subject: 405 method not allowed when testing rt-mailgate - addendum


Apologies for the earlier stuffup - my url had two slashes in it.
Removing one still hasn't fixed my problem, but I did discover something
interesting by messing around with my browser. 

I am *able to create tickets* by manually invoking rt-mailgate like so
at the URL :

xttp://xxx.xxxx.xxxx/rt3/REST/1.0/NoAuth/mail-gateway?message=Another%20
test&queue=general&action=correspond

Clearly, the problem is neither with the URI nor anything on the other
side of the Mason 'mail-gateway' stuff. As I said before, it almost
certainly something I've overlooked in the config, but I need to get
this simple script working before I can go any further.

Artie

Arthur Watts (a.watts at cqu.edu.au) 

Web Developer

Faculty of Informatics and Communication | Central Queensland University
| Rockhampton, Australia