[rt-users] Statistics - RT3

Jesse Vincent jesse at bestpractical.com
Wed Jun 18 02:48:57 EDT 2003


On Wed, Jun 18, 2003 at 04:12:33PM +0930, George Travan wrote:
> 
> I'm having a problem with Simon Cozens Statistics Program under RT3. It
> almost works...
> 
> error:  Can't locate object method "Next" via package "RT::EasySearch"
> (perhaps you forgot to load "RT::EasySearch"?) at
> /opt/rt3/share/html/stats/DayOfWeek.html line 65.
>  
> context:  ...   
> 61:  my $tix = new RT::Tickets($session{'CurrentUser'}); 
> 62:  $tix->LimitQueue (VALUE => $queue); 
> 63:  $tix->UnLimit; 
> 64:  if ($tix->Count) { 
> 65:  while (my $t = $tix->RT::EasySearch::Next) { # BLOODY HACK 
> 66:  $counts[(localtime($t->ResolvedObj->Unix))[6]]{resolved}++ 
> 67:  if $t->Status eq "resolved"; 
> 68:  $counts[(localtime($t->LastUpdatedObj->Unix))[6]]{killed}++ 
> 69:  if $t->Status eq "dead"; 
> ...   
>  
Change EasySearch to SearchBuilder and see how much further it gets.
The underlying code changed for 3.0. (And it's not something that anyone
was ever supposed to touch, per Simon's comment)

> Anyone got the statistics working under rt3??
> 
> Regards,
> 
> /Geo
> 
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> 
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> 

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