[rt-users] How do I add a password to a Non-Privileged user?

[Michael S. Baker]

Richard Asp - richard wrote:

> I have a test installation of RT 3.0.2 running now on my system.  
> Everything seems to work just fine EXCEPT that I cannot change a user 
> from non-Privileged to Privileged as SuperUser!  I try Configuration 
> -> Select User -> User is /_name_/  -> then click GO.  Even if I check 
> the box to "Include disabled users in search" and still just list the 
> Privileged users.  The non-Privileged uses don't get listed so I can 
> make changes on their rights etc.
>  
> I know the user is in the database because I cannot add a new user 
> with the same user name or email address.  I have been through the 
> documentation but I can't find out how to access these users.  What am 
> I missing?


You have to actually search for the non-privilaged users with the form 
presented on the select users page, non-privilaged users do not display 
by default. The non-privilaged users that match your search will be 
listed below the search fields and button, totally seperated from the 
privilaged user display area.

Michael