[rt-users] Experience hooking RT3 to MS-Exchange2000/Active Directory/LDAP ?

Gilles-Eric Descamps ged at azulsystems.com
Thu Jun 26 19:42:44 EDT 2003


Hi,

Does anybody out here has experience hooking RT3
to sync its database with MS-Exchange2000, or Active Directory.

I'm looking for RT3 to get its user login & password
from a windows 2000 machine.
I kind of see that you need to go through LDAP.
However when I use the LDAP Browser
( http://www.iit.edu/~gawojar/ldap/index.html )
I need to authentify myself with a username and a password
to have access to the list of users.

Has anybody successfully synced RT3 with Exchange/Active Directory ?

I've downloaded LDAP.pm and installed, but was not able
 to modify it to use non-anymous binding
  # my $mesg = $ldap->bind();
  # bind to a directory with dn and password
  my $mesg = $ldap->bind( "DC=company, DC=com", password => "secret" );

  but it still does not work:

[Thu Jun 26 23:31:36 2003] [debug]: LookupLdapUserInfo: Entered with:
        Name     = gilles
        Address  = gilles
        RealName = gilles
        Found    = 0
 (/home/rt/rt3/local/lib/RT/Interface/Email/Auth/LDAP.pm:141)
[Thu Jun 26 23:31:36 2003] [critical]: LookupLdapUserInfo: Cannot bind
anonymously  to LDAP: 49 
 (/home/rt/rt3/local/lib/RT/Interface/Email/Auth/LDAP.pm:170)
[Thu Jun 26 23:31:36 2003] [notice]: Sender's email address and name were not
found in LDAP. (/home/rt/rt3/local/lib/RT/Inter
face/Email/Auth/LDAP.pm:36)
[Thu Jun 26 23:31:37 2003] [error]: RT could not load a valid user, and RT's
configuration does not allow
for the creation of a new user for your email.


  Any suggestions ?

  That configuration (LDAP to an exchange server) should be pretty common.

 Thanks,

-- 
Gilles-Eric DESCAMPS 
"sed quis custodiet ipsos custodes ?" 



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