[rt-users] installation issue

Larry Stone lcs at MIT.EDU
Thu Jun 26 20:58:25 EDT 2003


> [root at rt-tracker var]# pwd
> /opt/rt3/var
>
> [root at rt-tracker var]# ls -lart
> total 20
> drwxrwx---    2 www      www          4096 Jun 26 09:20 session_data
> drwxrwxrwx    5 www      www          4096 Jun 26 09:20 mason_data
> drwxr-xr-x    2 root     root         4096 Jun 26 09:20 log

In my experience the {rt-install-root}/var/log directory has to be
writable by the user running the webserver, usually "www".
Installing 3.0.0 and 3.0.2 left it owned by root, so I had to
to chown it to www before RT would start.

(This is Apache 1.3.27 / fastcgi / Solaris 2.8 / MySQL 4.0.12 etc)

    -- Larry




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