Fwd: [rt-users] RT keyword search

[John Gedeon]

This is the third time I have sent this email, sorry for the many sends but 
I am looking for some help.

John

>Date: Wed, 25 Jun 2003 16:50:31 -0700
>
>I have rt2.0.15. I have a keywordselection (single) that specifies what 
>version a ticket applies to. I want to search for all the tickets without 
>a version. How do I do that? I add the restriction "has no value" and get 
>nothing. I have tried just adding "not version 1","not version 2" .... yet 
>I still get nothing. I would be happy to accept that there are no tickets 
>with no versions associated with them but I know this is not true since I 
>can go to a ticket in the queue that doesn't have a value assigned to that 
>keyword.
>
>Please help.
>John
>
>
>--
><>< Proverbs 3:5-6 "Trust in the Lord with all your heart and lean not on 
>your own understanding;
>                               in all your ways acknowledge him, and he 
> will make your paths straight."
>
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--
<>< Proverbs 3:5-6 "Trust in the Lord with all your heart and lean not on 
your own understanding;
                               in all your ways acknowledge him, and he 
will make your paths straight."