[rt-users] Problems Creating New Tickets/Rights Issue?
Jason Diegmueller
jasond at wantec.com
Sun Jun 29 03:48:09 EDT 2003
Fixing up Email.pm as you showed below did the trick; thanks!
-j
-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com]
Sent: Sunday, June 29, 2003 2:41 AM
To: Jason Diegmueller
Cc: 'rt-users at lists.fsck.com'
Subject: Re: [rt-users] Problems Creating New Tickets/Rights Issue?
On Sun, Jun 29, 2003 at 02:27:44AM -0500, Jason Diegmueller wrote:
> Hello!
>
> Kudos to the dev team on RT -- this is an amazing piece of work.
>
> I am new to RT, having just started trying to get a test deployment
> working about 24 hours ago. I have met great success, after overcoming
> a number of Rights hurdles. At this time, everything (web, mailgate,
> etc) seems to be working very well. Again, a great piece of
> software.
>
> The only issue I can turn up after 24 hours is this: I cannot seem
> to have non-users create tickets. For example, if a random
> email address sends email to support at myrt.com, they get
> bounced back an Undeliverable message (see below). However, if
> the sender's email address is associated to a User (Privileged or
> Unprivileged) the ticket will be created.
>
> I only have 1 queue, and Globally, the psuedogroup Everyone has
> the following rights:
> CommentOnTicket
> CreateTicket
> ReplyToTicket
>
> Ideas welcomed!
It's not the ACLs. it appears to be a perlbug. Here's an excerpt from mail
from Autrijus Tang discussing what needed fixing (already included for
3.0.4)
On Fri, Jun 27, 2003 at 10:41:45PM -0400, Jesse Vincent wrote:
> On Fri, Jun 27, 2003 at 10:40:13PM -0400, ski via RT wrote:
> >
> > I tracked down the problem, finally. Basically Encode.pm was
> > attempting to utf8 encode an "undef" sent to it by
> > RT::Interface::Email::CreateUser.
> > The Encode.pm versions I could find all wanted perl 5.8.1 -- which
> > isn't really
> > a release yet, and may never be, from what I could find. So I added
> > a line
> > from Encode 1.96 into my local version of Encode:
<snip>
>
> That's definitey "interesting" in the bad way. Urk.
I second that. For the time being, the patch below should do.
Thanks,
/Autrijus/
--- Email.pm.orig Sat Jun 28 13:09:48 2003
+++ Email.pm Sat Jun 28 13:10:51 2003
@@ -196,8 +196,9 @@
# This data is tainted by some Very Broken mailers.
# (Sometimes they send raw ISO 8859-1 data here. fear that.
- $Username = Encode::encode(utf8 => $Username, Encode::FB_PERLQQ);
- $Name = Encode::encode(utf8 => $Name, Encode::FB_PERLQQ);
+ require Encode;
+ $Username = Encode::encode(utf8 => $Username, Encode::FB_PERLQQ()) if
defined $Username;
+ $Name = Encode::encode(utf8 => $Name, Encode::FB_PERLQQ()) if
+ defined $Name;
my ($Val, $Message) =
$NewUser->Create(Name => ($Username || $Address),
>
> ---------- Forwarded message ----------
> Date: Sun, 29 Jun 2003 02:25:39 -0500
> From: Mail Delivery Subsystem <MAILER-DAEMON at power.doogles.com>
> To: doogles at doogles.com
> Subject: Returned mail: see transcript for details
>
> The original message was received at Sun, 29 Jun 2003 02:25:37 -0500
> from mail.doogles.com [216.15.195.142]
>
> ----- The following addresses had permanent fatal errors -----
> "|/usr/local/rt/bin/rt-mailgate --queue support --action correspond
> --url http://rt.evelocity.net/"
> (reason: 255)
> (expanded from: <support at rt.evelocity.net>)
>
> ----- Transcript of session follows -----
> RT server error.
>
> The RT server which handled your email did not behave as expected. It
> said:
>
>
>
>
> <html><body>
>
> <p align="center"><font face="Verdana, Arial, Helvetica,
> sans-serif"><b>System error</b></font></p> <table border="0"
> cellspacing="0" cellpadding="1"> <tr>
> <td nowrap="nowrap" align="left" valign="top"><font face="Verdana,
> Arial, Helvetica, sans-serif" size="-2"><b>error:</b> </font></td>
> <td align="left" valign="top"><font face="Verdana, Arial, Helvetica,
> sans-serif" size="-2">panic: sv_setpvn called with negative strlen at
> /usr/lib/perl5/5.8.0/i386-linux-thread-multi/Encode.pm line
> 140.<br></font></td> </tr> <tr>
> <td nowrap="nowrap" align="left" valign="top"><font face="Verdana,
> Arial, Helvetica, sans-serif" size="-2"><b>context:</b> </font></td>
> <td align="left" valign="top" nowrap="nowrap"><font face="Verdana,
> Arial, Helvetica, sans-serif" size="-2">
> <table border="0" cellpadding="0" cellspacing="0">
>
> <tr>
> <td nowrap="nowrap" align="left" valign="top"><font
> face="Verdana, Arial, Helvetica, sans-serif"
size="-2"><b>...</b> </font></td>
> <td align="left" valign="top" nowrap="nowrap"><font
> face="Verdana, Arial, Helvetica, sans-serif" size="-2"></font></td>
> </tr>
>
> <tr>
> <td nowrap="nowrap" align="left" valign="top"><font
> face="Verdana, Arial, Helvetica, sans-serif"
size="-2"><b>136:</b> </font></td>
> <td align="left" valign="top" nowrap="nowrap"><font face="Verdana,
> Arial, Helvetica, sans-serif" size="-2"> unless(defined
> $enc){</font></td>
> </tr>
>
> <tr>
> <td nowrap="nowrap" align="left" valign="top"><font
> face="Verdana, Arial, Helvetica, sans-serif"
size="-2"><b>137:</b> </font></td>
> <td align="left" valign="top" nowrap="nowrap"><font face="Verdana,
> Arial, Helvetica, sans-serif" size="-2"> require Carp;</font></td>
> </tr>
>
> <tr>
> <td nowrap="nowrap" align="left" valign="top"><font
> face="Verdana, Arial, Helvetica, sans-serif"
size="-2"><b>138:</b> </font></td>
> <td align="left" valign="top" nowrap="nowrap"><font face="Verdana,
> Arial, Helvetica, sans-serif" size="-2"> Carp::croak("Unknown
> encoding '$name'");</font></td>
> </tr>
>
> <tr>
> <td nowrap="nowrap" align="left" valign="top"><font
> face="Verdana, Arial, Helvetica, sans-serif"
size="-2"><b>139:</b> </font></td>
> <td align="left" valign="top" nowrap="nowrap"><font face="Verdana,
> Arial, Helvetica, sans-serif" size="-2"> }</font></td>
> </tr>
>
> <tr>
> <td nowrap="nowrap" align="left" valign="top"><font
> face="Verdana, Arial, Helvetica, sans-serif"
size="-2"><b>140:</b> </font></td>
> <td align="left" valign="top" nowrap="nowrap"><font face="Verdana,
> Arial, Helvetica, sans-serif" size="-2"><font color=red> my $octets =
> $enc->encode($string,$check);</font></font></td>
> </tr>
>
> <tr>
> <td nowrap="nowrap" align="left" valign="top"><font
> face="Verdana, Arial, Helvetica, sans-serif"
size="-2"><b>141:</b> </font></td>
> <td align="left" valign="top" nowrap="nowrap"><font face="Verdana,
> Arial, Helvetica, sans-serif" size="-2"> return undef if ($check
> && length($string));</font></td>
> </tr>
>
> <tr>
> <td nowrap="nowrap" align="left" valign="top"><font
> face="Verdana, Arial, Helvetica, sans-serif"
size="-2"><b>142:</b> </font></td>
> <td align="left" valign="top" nowrap="nowrap"><font face="Verdana,
> Arial, Helvetica, sans-serif" size="-2"> return $octets;</font></td>
> </tr>
>
> <tr>
> <td nowrap="nowrap" align="left" valign="top"><font
> face="Verdana, Arial, Helvetica, sans-serif"
size="-2"><b>143:</b> </font></td>
> <td align="left" valign="top" nowrap="nowrap"><font
> face="Verdana, Arial, Helvetica, sans-serif" size="-2">}</font></td>
> </tr>
>
> <tr>
> <td nowrap="nowrap" align="left" valign="top"><font
> face="Verdana, Arial, Helvetica, sans-serif"
size="-2"><b>144:</b> </font></td>
> <td align="left" valign="top" nowrap="nowrap"><font
> face="Verdana, Arial, Helvetica, sans-serif" size="-2"></font></td>
> </tr>
>
> <tr>
> <td nowrap="nowrap" align="left" valign="top"><font
> face="Verdana, Arial, Helvetica, sans-serif"
size="-2"><b>...</b> </font></td>
> <td align="left" valign="top" nowrap="nowrap"><font
> face="Verdana, Arial, Helvetica, sans-serif" size="-2"></font></td>
> </tr>
>
>
> </table>
> </font></td>
> </tr>
> <tr>
> <td align="left" valign="top" nowrap="nowrap"><font face="Verdana,
> Arial, Helvetica, sans-serif" size="-2"><b>code
stack:</b> </font></td>
> <td align="left" valign="top" nowrap="nowrap"><font face="Verdana,
> Arial, Helvetica, sans-serif" size="-2">
> /usr/lib/perl5/5.8.0/i386-linux-thread-multi/Encode.pm:140<br>
> /usr/local/rt/lib/RT/Interface/Email.pm:199<br>
> /usr/local/rt/lib/RT/Interface/Email/Auth/MailFrom.pm:121<br>
> /usr/local/rt/lib/RT/Interface/Email.pm:455<br>
> /usr/local/rt/share/html/REST/1.0/NoAuth/mail-gateway:32<br>
> </font></td>
> </tr>
> </table>
>
> <a href="#raw">raw error</a><br>
>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
> <br>
>
>
> <a name="raw"></a>
>
> <pre>panic: sv_setpvn called with negative strlen at
> /usr/lib/perl5/5.8.0/i386-linux-thread-multi/Encode.pm line 140.
>
>
> Trace begun at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Exceptions.pm
> line 128
> HTML::Mason::Exceptions::rethrow_exception('panic: sv_setpvn called
> with negative strlen at
> /usr/lib/perl5/5.8.0/i386-linux-thread-multi/Encode.pm
> line 140.^J') called at
> /usr/lib/perl5/5.8.0/i386-linux-thread-multi/Encode.pm line 140
> Encode::encode('utf8', undef, 256) called at
> /usr/local/rt/lib/RT/Interface/Email.pm line 199
> RT::Interface::Email::CreateUser(undef, 'doogles at doogles.com',
> '"Jason A. Diegmueller"',
'MIME::Entity=HASH(0x98b9950)')
> called at /usr/local/rt/lib/RT/Interface/Email/Auth/MailFrom.pm line 121
> RT::Interface::Email::Auth::MailFrom::GetCurrentUser('Message',
> 'MIME::Entity=HASH(0x98b9950)', 'CurrentUser', undef, 'AuthLevel', undef,
> 'Action', 'correspond', 'Ticket', undef, 'Queue',
> 'RT::Queue=HASH(0x987d17c)') called at
> /usr/local/rt/lib/RT/Interface/Email.pm line 455
> RT::Interface::Email::Gateway('SessionType', 'REST', 'action',
'correspond',
> 'queue', 'support', 'message', 'From doogles at doogles.com Sun Jun 29
02:25:37
> 2003^JReceived: from money.doogles.com (mail.doogles.com
> [216.15.195.142])^J^Iby power.doogles.com (8.12.8/8.12.8) with ESMTP id
> h5T7PbgQ016557^J^Ifor <support at rt.evelocity.net>; Sun, 29
Jun
> 2003 02:25:37 -0500^JReceived: from money.doogles.com (localhost
> [127.0.0.1])^J^Iby money.doogles.com (8.12.8/8.12.8) with ESMTP id
> h5T7YoQ4004484^J^Ifor <support at rt.evelocity.net>; Sun, 29
Jun
> 2003 02:34:50 -0500^JReceived: from localhost (doogles at localhost)^J^Iby
> money.doogles.com (8.12.8/8.12.8/Submit) with ESMTP id
h5T7YnCW004480^J^Ifor
> <support at rt.evelocity.net>; Sun, 29 Jun 2003 02:34:49
> -0500^JX-Authentication-Warning: money.doogles.com: doogles owned process
> doing -bs^JDate: Sun, 29 Jun 2003 02:34:49 -0500 (CDT)^JFrom:
> "Jason A. Diegmueller" <doogles at doogles.com&!
> amp;gt;^JTo: support at rt.evelocity.net^JSubject: Test^JMessage-ID:
>
<Pine.LNX.4.44.0306290234380.4479-100000 at money.doogles.com>^JM
> IME-Version: 1.0^JContent-Type: TEXT/PLAIN; charset=US-ASCII^J^JTest
CREATE
> TICKET^J^J') called at
/usr/local/rt/share/html/REST/1.0/NoAuth/mail-gateway
> line 32 HTML::Mason::Commands::__ANON__('SessionType', 'REST', 'action',
> 'correspond', 'queue', 'support', 'message', 'From doogles at doogles.com Sun
> Jun 29 02:25:37 2003^JReceived: from money.doogles.com (mail.doogles.com
> [216.15.195.142])^J^Iby power.doogles.com (8.12.8/8.12.8) with ESMTP id
> h5T7PbgQ016557^J^Ifor <support at rt.evelocity.net>; Sun, 29
Jun
> 2003 02:25:37 -0500^JReceived: from money.doogles.com (localhost
> [127.0.0.1])^J^Iby money.doogles.com (8.12.8/8.12.8) with ESMTP id
> h5T7YoQ4004484^J^Ifor <support at rt.evelocity.net>; Sun, 29
Jun
> 2003 02:34:50 -0500^JReceived: from localhost (doogles at localhost)^J^Iby
> money.doogles.com (8.12.8/8.12.8/Submit) with ESMTP id
h5T7YnCW004480^J^Ifor
> <support at rt.evelocity.net>; Sun, 29 Jun 2003 02:34:49
> -0500^JX-Authentication-Warning: money.doogles.com: doogles owned process
> doing -bs^JDate: Sun, 29 Jun 2003 02:34:49 -0500 (CDT)^JFrom:
> "Jason A. Diegmueller" <doogles at doogles.co!
> m>^JTo: support at rt.evelocity.net^JSubject: Test^JMessage-ID:
>
<Pine.LNX.4.44.0306290234380.4479-100000 at money.doogles.com>^JM
> IME-Version: 1.0^JContent-Type: TEXT/PLAIN; charset=US-ASCII^J^JTest
CREATE
> TICKET^J^J') called at
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 134
>
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x832a87
> 0)', 'SessionType', 'REST', 'action', 'correspond', 'queue', 'support',
> 'message', 'From doogles at doogles.com Sun Jun 29 02:25:37 2003^JReceived:
> from money.doogles.com (mail.doogles.com [216.15.195.142])^J^Iby
> power.doogles.com (8.12.8/8.12.8) with ESMTP id h5T7PbgQ016557^J^Ifor
> <support at rt.evelocity.net>; Sun, 29 Jun 2003 02:25:37
> -0500^JReceived: from money.doogles.com (localhost [127.0.0.1])^J^Iby
> money.doogles.com (8.12.8/8.12.8) with ESMTP id h5T7YoQ4004484^J^Ifor
> <support at rt.evelocity.net>; Sun, 29 Jun 2003 02:34:50
> -0500^JReceived: from localhost (doogles at localhost)^J^Iby
money.doogles.com
> (8.12.8/8.12.8/Submit) with ESMTP id h5T7YnCW004480^J^Ifor
> <support at rt.evelocity.net>; Sun, 29 Jun 2003 02:34:49
> -0500^JX-Authentication-Warning: money.doogles.com: doogles owned process
> doing -bs^JDate: Sun, 29 Jun 2003 02:34:49 -0500 (CDT)^JFrom:
> "Jason A.! Diegmueller"
> <doogles at doogles.com>^JTo:
support at rt.evelocity.net^JSubject:
> Test^JMessage-ID:
>
<Pine.LNX.4.44.0306290234380.4479-100000 at money.doogles.com>^JM
> IME-Version: 1.0^JContent-Type: TEXT/PLAIN; charset=US-ASCII^J^JTest
CREATE
> TICKET^J^J') called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
> line 1051 eval {...}('HTML::Mason::Component::FileBased=HASH(0x832a870)',
> 'SessionType', 'REST', 'action', 'correspond', 'queue', 'support',
> 'message', 'From doogles at doogles.com Sun Jun 29 02:25:37 2003^JReceived:
> from money.doogles.com (mail.doogles.com [216.15.195.142])^J^Iby
> power.doogles.com (8.12.8/8.12.8) with ESMTP id h5T7PbgQ016557^J^Ifor
> <support at rt.evelocity.net>; Sun, 29 Jun 2003 02:25:37
> -0500^JReceived: from money.doogles.com (localhost [127.0.0.1])^J^Iby
> money.doogles.com (8.12.8/8.12.8) with ESMTP id h5T7YoQ4004484^J^Ifor
> <support at rt.evelocity.net>; Sun, 29 Jun 2003 02:34:50
> -0500^JReceived: from localhost (doogles at localhost)^J^Iby
money.doogles.com
> (8.12.8/8.12.8/Submit) with ESMTP id h5T7YnCW004480^J^Ifor
> <support at rt.evelocity.net>; Sun, 29 Jun 2003 02:34:49
> -0500^JX-Authentication-Warning: money.doogles.com: doogles owned process
> doing -bs^JDate: Sun, 29 Jun 2003 02:34:49 -0500 (CDT)^JFrom:
> "Jason A. Diegmueller&! quot;
> <doogles at doogles.com>^JTo:
support at rt.evelocity.net^JSubject:
> Test^JMessage-ID:
>
<Pine.LNX.4.44.0306290234380.4479-100000 at money.doogles.com>^JM
> IME-Version: 1.0^JContent-Type: TEXT/PLAIN; charset=US-ASCII^J^JTest
CREATE
> TICKET^J^J') called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
> line 1050 HTML::Mason::Request::comp(undef, undef, undef, 'SessionType',
> 'REST', 'action', 'correspond', 'queue', 'support', 'message', 'From
> doogles at doogles.com Sun Jun 29 02:25:37 2003^JReceived: from
> money.doogles.com (mail.doogles.com [216.15.195.142])^J^Iby
> power.doogles.com (8.12.8/8.12.8) with ESMTP id h5T7PbgQ016557^J^Ifor
> <support at rt.evelocity.net>; Sun, 29 Jun 2003 02:25:37
> -0500^JReceived: from money.doogles.com (localhost [127.0.0.1])^J^Iby
> money.doogles.com (8.12.8/8.12.8) with ESMTP id h5T7YoQ4004484^J^Ifor
> <support at rt.evelocity.net>; Sun, 29 Jun 2003 02:34:50
> -0500^JReceived: from localhost (doogles at localhost)^J^Iby
money.doogles.com
> (8.12.8/8.12.8/Submit) with ESMTP id h5T7YnCW004480^J^Ifor
> <support at rt.evelocity.net>; Sun, 29 Jun 2003 02:34:49
> -0500^JX-Authentication-Warning: money.doogles.com: doogles owned process
> doing -bs^JDate: Sun, 29 Jun 2003 02:34:49 -0500 (CDT)^JFrom:
> "Jason A. Diegmueller" <do!
> ogles at doogles.com>^JTo: support at rt.evelocity.net^JSubject:
> Test^JMessage-ID:
>
<Pine.LNX.4.44.0306290234380.4479-100000 at money.doogles.com>^JM
> IME-Version: 1.0^JContent-Type: TEXT/PLAIN; charset=US-ASCII^J^JTest
CREATE
> TICKET^J^J') called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
> line 331 eval {...}(undef, undef, undef, 'SessionType', 'REST', 'action',
> 'correspond', 'queue', 'support', 'message', 'From doogles at doogles.com Sun
> Jun 29 02:25:37 2003^JReceived: from money.doogles.com (mail.doogles.com
> [216.15.195.142])^J^Iby power.doogles.com (8.12.8/8.12.8) with ESMTP id
> h5T7PbgQ016557^J^Ifor <support at rt.evelocity.net>; Sun, 29
Jun
> 2003 02:25:37 -0500^JReceived: from money.doogles.com (localhost
> [127.0.0.1])^J^Iby money.doogles.com (8.12.8/8.12.8) with ESMTP id
> h5T7YoQ4004484^J^Ifor <support at rt.evelocity.net>; Sun, 29
Jun
> 2003 02:34:50 -0500^JReceived: from localhost (doogles at localhost)^J^Iby
> money.doogles.com (8.12.8/8.12.8/Submit) with ESMTP id
h5T7YnCW004480^J^Ifor
> <support at rt.evelocity.net>; Sun, 29 Jun 2003 02:34:49
> -0500^JX-Authentication-Warning: money.doogles.com: doogles owned process
> doing -bs^JDate: Sun, 29 Jun 2003 02:34:49 -0500 (CDT)^JFrom:
> "Jason A. Diegmueller" <doogles at doogles.co!
> m>^JTo: support at rt.evelocity.net^JSubject: Test^JMessage-ID:
>
<Pine.LNX.4.44.0306290234380.4479-100000 at money.doogles.com>^JM
> IME-Version: 1.0^JContent-Type: TEXT/PLAIN; charset=US-ASCII^J^JTest
CREATE
> TICKET^J^J') called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
> line 331 eval {...}(undef, undef, undef, 'SessionType', 'REST', 'action',
> 'correspond', 'queue', 'support', 'message', 'From doogles at doogles.com Sun
> Jun 29 02:25:37 2003^JReceived: from money.doogles.com (mail.doogles.com
> [216.15.195.142])^J^Iby power.doogles.com (8.12.8/8.12.8) with ESMTP id
> h5T7PbgQ016557^J^Ifor <support at rt.evelocity.net>; Sun, 29
Jun
> 2003 02:25:37 -0500^JReceived: from money.doogles.com (localhost
> [127.0.0.1])^J^Iby money.doogles.com (8.12.8/8.12.8) with ESMTP id
> h5T7YoQ4004484^J^Ifor <support at rt.evelocity.net>; Sun, 29
Jun
> 2003 02:34:50 -0500^JReceived: from localhost (doogles at localhost)^J^Iby
> money.doogles.com (8.12.8/8.12.8/Submit) with ESMTP id
h5T7YnCW004480^J^Ifor
> <support at rt.evelocity.net>; Sun, 29 Jun 2003 02:34:49
> -0500^JX-Authentication-Warning: money.doogles.com: doogles owned process
> doing -bs^JDate: Sun, 29 Jun 2003 02:34:49 -0500 (CDT)^JFrom:
> "Jason A. Diegmueller" <doogles at doogles.co!
> m>^JTo: support at rt.evelocity.net^JSubject: Test^JMessage-ID:
>
<Pine.LNX.4.44.0306290234380.4479-100000 at money.doogles.com>^JM
> IME-Version: 1.0^JContent-Type: TEXT/PLAIN; charset=US-ASCII^J^JTest
CREATE
> TICKET^J^J') called at
/usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm
> line 290
>
HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x98be9
> 18)') called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm
> line 134 eval {...}('HTML::Mason::Request::ApacheHandler=HASH(0x98be918)')
> called at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line
> 134
>
HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandl
> er=HASH(0x98be918)') called at
> /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line 792
>
HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(
> 0x92c2688)', 'Apache=SCALAR(0x9878030)') called at
> /usr/local/rt/bin/webmux.pl line 118
> RT::Mason::handler('Apache=SCALAR(0x9878030)') called at /dev/null line 0
> eval {...}('Apache=SCALAR(0x9878030)') called at /dev/null line 0 </pre>
>
> </body></html>
>
> 554 5.3.0 unknown mailer error 255
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